Ideas from the Field: Navigation Strategies to Bridge the Digital Divide

Connecting adult learners to virtual services is challenging, especially when they don’t have the literacy, language, or digital skills to engage in services independently. Watch the video above to hear the strategies used by Kalamazoo Literacy Council to remove the barriers to virtual learning.

Michael Evans, executive director of Kalamazoo Literacy Council, explains how we established a laptop loaning program and implemented other supports to effectively connect ABE, ESL, and basic literacy learners to services. questions.